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Security Operations Centre

USD 4.29M · Won 10 Jun 2026 · Owner: Michael Koh
Account Health
82
GREEN

Deal Lifecycle Timeline

Current stage: Invoice Sent
✓
Opportunity Won Completed
10 Jun 2026, 09:00 am
By Michael Koh
Deal closed. USD 4.3M.
✓
Sales → Sales Ops Handover Completed
10 Jun 2026, 02:00 pm
By Michael Koh
Handover completed same day.
✓
SAP Order Created Completed
11 Jun 2026, 09:30 am
By Admin
Order #SAP-2026-00851 created within 20 hours.
✓
Goods Delivered Completed
17 Jun 2026, 10:00 am
By Logistics
All equipment delivered on schedule.
✓
Project In Progress Completed
19 Jun 2026, 09:00 am
By Michael Koh
Implementation 60% complete, on track for 30 Jun completion.
○
Invoice Sent Pending
Awaiting project completion.
○
Payment Received Pending
Awaiting invoice.

Deal Summary

Deal Value USD 4.29M
Account Sony Electronics Asia
Won Date 10 Jun 2026
Owner Michael Koh
Lifecycle Stage PROJECT
Health Status GREEN
Health Score 82 / 100

Agent Discoveries

#264 wakeups · 88% confidence
TIMELINE RECONSTRUCTION 94% confidence
Reconstructed actual timeline from 8 case comments
Agent read all case comments and reconstructed the actual project timeline independent of Salesforce fields. Won: Jun 10 ✓ → SAP: Jun 11 (20h) ✓ → Delivery: Jun 17 ✓ → Kickoff: Jun 19 ✓ → Implementation: 60% as of Jun 25. All stages within SLA.
Impact: Deal on track — no action required
Source: Case Comment Analysis
PATTERN MATCH 88% confidence
This deal matches the "Fast Execution" pattern
Agent compared this deal against 12 similar Security Operations Centre implementations. This deal is executing 2 days faster than the historical average. Booking lag was 20 hours (avg: 1.2 days). All handovers completed same-day.
Impact: Positive benchmark — replicate this process for other deals
Source: Pattern Learning Engine

Industry Benchmarks

Learned from 47+ deals
Time from Opportunity Won to SAP Order Created 1.2d avg
Time from SAP Order to Goods Delivered 5.8d avg
Time for Sales → Sales Ops handover completion 0.3d avg
Time from Project Completion to Invoice Sent 1.4d avg