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Sony Electronics Asia
1
Active Deals
USD 4.3M
Open Value
3.6x
Pipeline Coverage
4.7/5
CSAT Score
Top Opportunities
SGD 2.2M data analytics expansion in active presales discussion
CSAT at 4.7 — ideal reference account for new Singapore prospects
Top Risk
No critical risks — account performing at benchmark
Executive Decision Needed
Approve expansion proposal submission by 30 Jun
Sales & Revenue Focus
Booking TCV vs Target
USD 4.3M / USD 4.4M
97%Annual Revenue vs Target
USD 3.8M / USD 4.1M
93%ACV GP vs Target
21.0% vs 20% target
105%Pipeline Coverage (3x target)
3.6x vs 3.0x target
Expansion ARR
USD 481K
Renewal Opportunities
0
30 days
1
60 days
2
>90 days
Service Lines — FY25 vs FY26
Cloud Services
▲24%
Infrastructure Services
▲17%
Cybersecurity
▲75%
Managed Services
▲17%
Presales Dashboard
4
Opportunities Bidded
75%
Win Rate
62%
Competitive Win Rate
10.0d
Avg Proposal Turnaround
0.4
Rework per Opportunity
USD 67K
Bid Cost (FY26)
Active Opportunities
Security Operations Centre
PROJECT USD 4.3M
Order to Cash & Day 1 Implementation
Order Received → Booking
0.9 days avg (target ≤ 2d)
Product Delivered % On Time
95%
Implementation Schedule % On Time
96%
Booked vs Delivered Margin
22% booked 21% delivered
Runbook % Completed/Created
98%
Change Requests / Escalations
0
CRs
0
P1
0
Executive
RAIDD Register
Assumption Renewal discussions to commence Q3 FY2026
Dependency CSAT programme extended to all service lines
Operational – Day 2
78%
Resource Utilisation
97%
SLA Achievement
4.7
CSAT Score /5
100%
Change Success Rate
Incidents & Problems
2
Total Incidents
0
Open Problems
3
Changes
0
Security Incidents
Escalations & Alerts
CLEAR No active alerts for this account
Resource Forecast
Based on 1 active deal —
78% utilisation ·
Capacity available for new work